Tap methodology:
How our we compare charging apps
Version dated October 14th , 2024
Our experts look at 4 criteria when comparing charging apps.
1
User experience
Is the app intuitive and easy to use?
How is the overall design and layout of the app?
What is the onboarding experience like?
2
Functionality and features
Does the app do the job?
What features does it have?
Does it have unique features?
3
Customer support and resources
In-app help and guides?
How easy is to contact support?
4
Customer support and resources
What is the App store rating?
What is the Play store rating?
Are there any themes in recent customer reviews?
Each criteria is assessed according to these ratings:
Rating
Meaning
Very poor:
Barely functional or actively hinders the user experience.
Poor:
Significant flaws, difficult or frustrating to use.
Average:
Works as expected, but lacks polish or additional features.
Good:
Well-implemented, easy to use, and reliable.​
Excellent:
Outstanding, exceeds expectations in functionality and usability.
The overall score is calculated by averaging the total score.Â